Privacy Policy
Basic Policy
Aster Inc. (hereinafter referred to as either “the Company” or “we”) recognizes the protection of personal information as a corporate social responsibility.The Company’s personal information protection policy is as follows. The Company will process all personal information collected through this website appropriately in accordance with this Privacy Policy. Once you accept this Privacy Policy or voluntarily provide us with your personal information through this website, you are deemed to have consented to the collection and processing of your personal information by the Company in accordance with this Private Policy.
Definition of Personal Information
Personal information herein means the information relating to an identified or identifiable individual, such as a names, dates of birth or other description contained in the information, or numbers, images, audio recordings, etc. specific to an individual (including information that cannot identify an individual by itself, but can be combined with other information to identify an individual).
Compliance with Laws and Regulations
We will comply with the laws and regulations on the protection of personal information that are applicable to the Company and will regularly review and update the contents of this Privacy Policy.
Collection of Personal Information and Its Purposes
We clearly define the purpose for collecting personal information and only collect the personal information necessary to fulfill that purpose. We collect personal information in a lawful manner. In addition, we do not knowingly collect personal information about any person under the age of 15.
Use of Personal Information
We will only use personal information for the purposes specified in advance. In addition, we will prohibit the use of personal information for any purpose other than those permitted by law, and will take commercially reasonable efforts to prevent such use.
Management of Personal Information
In order to prevent the leakage, loss, or damage, etc. of personal information, we will formulate relevant rules and conduct necessary and appropriate supervision to our employees.
Cookie
We may use cookies or other technologies to collect customer information for the purpose of delivering behavioral advertising. For specific information collection and opt-out methods, please refer to “About Advertising”. Our Services may also use cookies for the following purposes.
Authenticate users when they log in to our services or after they log in
We may use Google Analytics from Google, Inc. to monitor if there are any conversion in the applications that use our services, and to improve the websites, applications, and other services we operate. For information on how Google, Inc. uses data, please refer to “How Google uses data when you use our partners’ sites or apps”.
Supervision of Contractors
When outsourcing the processing of personal information in whole or in part, we will enter into relevant contracts with the outsourcers and provide the necessary and appropriate supervision to ensure that the outsourcers implement appropriate security management measures.
Inquiries
When we receive a request from an individual for disclosing, correcting, adding, deleting, etc., or refusing to allow us to use or provide his/her information, or a complaint or inquiry, we will respond after conducting appropriate identity verification in accordance with the procedures we have established regarding personal information protection.
Revisions to The Privacy Policy
We may revise the Privacy Policy in whole or in part. If there are any material changes, we will notify you in an easy to understand way on our website. Once you provide your personal information to this website after we have updated the Privacy Policy, you are deemed to have consented to the collection and processing of your personal information in accordance with the updated Privacy Policy.
Disclosure under Applicable Personal Information Protection Laws
Public Notice of Processing Purposes
When the Company obtains personal information directly from users or other related parties in written form (including webpages)(“direct written acquisition”), the purposes of use will be clearly stated in the relevant written documents. When personal information is obtained by other means, it will be processed within the scope of the following purposes of use.
Purposes of Use of Personal Information
Public notice of Categories, Purposes of Use, and Processing Methods of Personal Information
Categories of Personal Information |
Purposes of Use | Processing Methods | |
---|---|---|---|
a | User Information (Name, Company Name, Email, Phone Number) | To provide our services, introduce our services, provide detailed information, respond to customer inquiries, create anonymous statistics, improve our services, and develop new services | Collection, Storage, Usage, Processing, Transfer, Provision, and/or Deletion |
b | Information obtained from business activities, publicly available information, etc. | Sales activities, Credit management, Business communication | Collection, Storage, Usage, Processing, Transfer, Provision, and/or Deletion |
Retention Period of Personal Information
Unless there are mandatory retention requirements under the relevant applicable laws, we will only retain your personal information for the period necessary to fulfill the purposes described above. Given that the retention period of personal information required for different circumstances is different, the criteria we use to determine the retention period of personal information include: the time required to fulfill the purpose of the activity; whether the user agrees to a longer retention period; and whether there is a special legal requirement for the retention of such personal information, etc. After the expiration of such period, we will delete or anonymize your personal information.
Provision to Third Parties
We will appropriately manage personal information obtained from users and other individuals, and will not provide it to any third party without the prior consent of the individual, except in the following cases:
Statutory Circumstances
When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual;
When it is particularly necessary to improve public health or promote the healthy growth of children and it is difficult to obtain the individual’s consent;
When it is necessary to cooperate with government agencies, local public groups or their delegates in performing their duties in accordance with the law, and obtaining the individual’s consent may hinder the performance of their duties;
Other circumstances permitted by applicable law.
Procedures for Responding to Disclosure Requests
Disclosure of Personal Information
When we are asked by users or others to disclose personal information that we retain, we will fulfill the relevant notification obligation in accordance with the law. However, we may not disclose all or part of the personal information if any of the following is met. In addition, if we decide not to disclose personal information, we will inform you of the decision and the reasons for it. When making a disclosure request, please inform us of the name of the service or matter to which the personal information relates.
- when disclosure may harm the life, body, property or other rights and interests of an individual or a third party
- when disclosure could seriously hinder the normal operation of our business
- if the object of the disclosure request is not the personal information we hold
- if we are unable to verify whether the request is made by you
- if the agent’s authority cannot be verified when the request is made by the agent
- if there is a flaw in your request process
- when disclosure may violate applicable laws or regulations
Entrustment of Personal Information Processing
In order to fulfill the purposes of relevant personal information processing, technical support for this website and customer relationship management may be provided, in whole or in part, by our affiliates or third-party service providers. We may therefore entrust such parties with the processing of all or part of your personal information.
Individuals’ Rights in Personal Information Processing
When users or other individuals request the Company to revise, supplement or delete the relevant personal information (hereinafter collectively referred to as “revision”) due to incorrectness, inaccuracy or incompleteness of the content of the personal information retained by the Company, unless otherwise provided in applicable laws for the procedures for revision, the Company will carry out necessary verification in accordance with the law, revise the personal information held in accordance with the results of verification, and inform the individual of the result. In addition, if users or other persons request to review, copy, transfer or restrict the processing of their personal information, they can contact us through the contact information at the end of this Privacy Policy.
Suspension of Use of Personal Information
When we receive a request from a user or other persons to withdraw the consent to the processing of their personal information, or to suspend or delete the personal information retained by the Company (hereinafter collectively referred to as “suspending the use”), we will carry out necessary verification in accordance with the law, decide whether to suspend the use of the personal information we hold based on the results of the verification, and inform the relevant persons of the results. However, if suspending the use of the relevant personal information requires significant costs, or there are other difficulties in suspending the use of the information, and necessary alternative measures can be taken to protect the rights and interests of the relevant persons, we will take such measures.
Contact Information
The contact information for requests and complaints regarding personal information held by the Company is as follows:
Mail: 7F, 2-5-1, Marunouchi, Chiyoda City, Tokyo
Aster Inc. Personal Information Protection Consultation Window
Email: info@a-ster.com
In-person: Please note that we cannot accept inquiries in person.